Event Speakers
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Tim Hotze
Tim Hotze

SVP Global Network Planning and Global Intelligence
Tim Hotze is Senior Vice President, Network Planning and Global Intelligence for Target. He oversees Target’s future Supply Chain intelligence products as well as end-to-end operational functions for Network and Topology Planning, S&OP, and Guest Order and Availability Management. Before joining Target in November 2017, Tim held a number of leadership roles at Amazon covering Supply Chain Execution, Capacity Planning and Management, Inventory Placement and Labor Planning. He also spent more than a decade at Panalpina World Transport where he had responsibility for worldwide logistics and Supply Chain solutions as well as innovation management. He sat on the board of The Warehouse Education and Research Council and currently sits on the Advisory Board for the Institute of Business Forecasting and Planning (IBF). Tim holds a joint Master’s degree in Industrial Engineering, Logistics and Supply Chain from the University of Technology in Darmstadt (Germany).
Dustin Deal
Dustin Deal

Director of Business Planning & Operations
Dustin is the Director of Business Planning & Operations at Lenovo. Over the past 20 years he has held various functions at Motorola including Global Inventory Planning, Global Demand Planning and North American Fulfillment Operations. Dustin earned a BBA in Operations Management from the University of Wisconsin Whitewater and his MBA from Texas Christian University.
Sandra Janus
Sandra Janus

Head of Global Demand Planning
Sandra is the Head of Global Demand Planning for Harry's, a global multi-channel grooming brand. She joined Harry’s in 2015 as Senior Associate in Operations, responsible for the planning of their e-commerce business. She made the transition to demand planning at Harry’s from a career in investment banking – prior to joining Harry’s, she worked at Morgan Stanley as an Investment Banking Analyst, having worked in both New York and Toronto. She received a BA in Business Administration and a BHSc in Health Sciences from the University of Western Ontario in Canada. Trilingual, Sandra speaks English, French and Polish.
B.C. Silver
B.C. Silver
Green Dot Corporation

VP, General Manager - National Brands
B.C. Silver currently serves as Vice President, General Manager - National Brands for Green Dot Corporation where he oversees all branded consumer products carried nationally in retail and online (over $1 billion in customer revenue). He also leads end-to-end operational S&OP planning, design and implementation. B.C. has 16 years of S&OP /IBP experience and has implemented S&OP processes in several unique product categories across 6 countries. His subject level expertise ranges from AI and advanced analytics to S&OP initiation. Prior to joining Green Dot, B.C. held a number of senior leadership roles in Marketing, Demand Planning and Sales Planning at Procter & Gamble, Clorox and Mars. He has championed large scale corporate S&OP integration and served as an S&OP consultant to a range of medium and large companies. He holds an MBA from the University of Tennessee.
Patrick Bower
Patrick Bower
Combe Inc.

Sr. Director, Global Supply Chain Planning & Customer Service

Patrick Bower has a wide area of expertise, including S&OP, Demand Planning, Inventory, Network Optimization, and Production Scheduling. A recognized expert on demand planning and S&OP, and a self-professed “S&OP geek” - Patrick was previously Practice Manager of Supply Chain Planning at the consulting firm, Plan4Demand where his client list included Diageo, Bayer, GlaxoSmithKline, Pfizer, Foster Farms, Cabot Industries and American Girl. Patrick’s experience encompasses tenures with Cadbury, Kraft Foods, Unisys, and Snapple. Patrick also worked for the supply chain software company - Numetrix, and was Vice President of R&D at Atrion International. He was also the recipient of IBF’s 2012 award for Excellence in Business Forecasting & Planning.

Jeff Baker, CPF
Jeff Baker, CPF
Institute of Business Forecasting & Planning

Education Advisor
Jeff has an extensive background in Demand Management, Sales & Operations Planning, Advanced Planning and Scheduling, and Lean Six Sigma process improvement. His past roles led him to work internationally for Fortune 500 companies in the consumer packaged goods, agricultural sciences, and chemical process industries. Throughout his consulting career, Jeff has assisted a myriad of clients to improve their supply chain processes, from strategy through implementation. Prior, Jeff worked in the chemical process industry, and after completing his MBA, was three years with Coopers & Lybrand as a Senior Manager in their supply chain optimization practice. Jeff has a BS in Chemical Engineering from the University of Illinois, and an MBA from the University of Michigan-Flint and he is an IBF Certified Professional Forecaster (CPF).
Gail Berch
Gail Berch

Global Manager Demand Planning
Gail Berch has over 15 years of S&OP, IBP and Demand Planning experience spanning the CPG, Electronics and Pharmaceuticals industries. In her current role, Gail manages the Global Demand Planning and S&OP team for Sartorius-Stedim, covering Europe, North America, and Asia. Her previous experience includes working as S&OP Manager for Twin Laboratories, 10 years as Director of Customer Demand for Revlon, and VP Demand and Inventory Planning at Frederick Goldman. Gail earned her degree in Finance from Hofstra University and teaches CPR & First Aid for the AHA.
Todd Dunn, CPF
Todd Dunn, CPF
Catalent Pharmaceutical

Director of Supply Chain | IBF's 2018 Excellence Award Winner
Todd Dunn is currently the Director of Supply Chain at Catalent Pharmaceutical. Most recently, he is IBF's 2018 "Excellence in Business Forecasting & Planning" award winner. Todd has held several management positions in supply chain and production within his 28 years of manufacturing experience. He was the project manager to successfully lead his organization to Class A MRPII certification. He has facilitated the pre-S&OP and executive S&OP meetings for over 15 years. He holds a BSc degree in Business Management and obtained the Michigan Certificate from the Ross School of Business at the University of Michigan. He has been a speaker at several Supply Chain & Demand Planning events across North America for many years covering topics related to Demand Management and S&OP/ IBP. Todd is a Certified Professional Forecaster (CPF).
Todd Gallant, ACPF
Todd Gallant, ACPF

Vice President, Planning & Allocation
Todd has extensive experience in coordinating demand planning processes and S&OP. He was involved in Finance, Customer Service, Supply Chain, and Sales Planning. He is a Certified Professional Forecaster (CPF) and holds a BS degree from Boston College and an MBA from University of New Hampshire with a focus in Supply Chain Management and Marketing. Todd is also a member of the Institute of Business Forecasting & Planning (IBF) Board of Advisors, and has served as a keynote speaker & panelist for IBF Executive Forums and conferences. Todd has also published in the IBF's Journal of Business Forecasting.
Larry Lapide
Larry Lapide
MIT Center for Transportation & Logistics

Research Affiliate
Dr. Larry Lapide is an MIT research affiliate and has over 30 years of experience in industry, consulting, research, and academia. He is a 2012 recipient of the IBF’s inaugural Lifetime Achievement in Business Forecasting & Planning Award. He recently worked in MIT’s Center for Transportation & Logistics where he managed the launch of its Supply Chain 2020 Project and oversaw its Demand Management research. He is also a part-time lecturer at the University of Massachusetts, and is a well-known frequent presenter at IBF and other supply chain events. His prior employment includes AMR Research/ Gartner, Accenture, and Data General. He has published in numerous publications, including his 14-year ongoing column in the IBF’s Journal of Business Forecasting (JBF) and his co-authorship of a book on the impact of e-business on supply chain. Dr. Lapide holds an SMEE from MIT and a Ph.D. in Operations Research from the Wharton School.
Carlos Londono
Carlos Londono
Chipotle Mexican Grill

Head of Supply Chain
Carlos currently leads supply chain on a global level based in Newport Beach, California USA. In the past, he was Director of Value Chain Planning for Starbucks. And prior to that he was Director of Integrated Supply Chain with HJ Heinz where he implemented the next generation of S&OP. Carlos is fluent in German, Spanish and Mandarin. He holds an MBA from the Babcock School of Business at Wake Forest University and an Industrial Engineering degree from EAFIT University in Colombia, South America.
Eric Wilson, CPF
Eric Wilson, CPF
Escalade Sports

Director of Planning
Eric is a predictive analytics and business planning innovator, author, and speaker. He is the Director of Demand Planning at Escalade Sports. Prior to this he worked as the Director of Demand Planning at Berry Plastics, and Director of Demand Planning & S&OP at Tempur Sealy International. In 2016, he received the Excellence in Business Forecasting & Planning award from the IBF. He is a Certified Professional Forecaster (CPF) with over 20 years experience. Eric is a visionary in his field, a frequent speaker and panelist for many executive forums and professional conferences, and has written numerous articles in publications such as The Journal of Business Forecasting and APICS Magazine. He is also the author of the book Cultural Cycles.
Andre Estrella
Andre Estrella
Johnson & Johnson

Regional Asset Planning Manager - LATAM
Erin Marchant
Erin Marchant
UTC Aerospace Systems

Global Demand Planning - Landing Systems
Erin Marchant has nearly fifteen years of experience in supply chain – her first love being Demand Planning. After over a decade in consumer goods, Erin has trained her eyes on the skies and is currently serving as the Business Forecasting Manager in the Aftermarket Wheels and Brakes segment of UTC Aerospace Systems. She has implemented APO-DP twice, overseen the creation of Demand Planning and Customer Service Centers of Excellence, and revamped/reimagined performance metrics and analytics for Demand Planning. Erin is CPIM certified through APICS, and has gone through extensive change management and six sigma (Green Belt) training throughout her career. Erin earned her B.S. in Economics/Political Science from Heidelberg University, an MBA from Ashland University, and an M.S. in Information Architecture and Knowledge Management from Kent State University.
Angela Stratton, CPF
Angela Stratton, CPF
Erwin Hymer Group North America, Inc.

Director of Scheduling & Operational Planning
Tina Burke
Tina Burke
Citrix Systems, Inc.

S&OP Manager
Tina is currently the S&OP Manager at Citrix Systems Inc. Her professional experience is interwoven among operations & supply chain, as well as information technology. Her career has seen her work for a range of global multinationals including Boston Scientific, Nestlé and Google, covering a variety of roles including master scheduler, demand planner and S&OP manager and assuming responsibility for the monthly S&OP process, statistical forecasting, production scheduling and more. A data aficionado, she taught herself SQL to pull reports and build analytics to improve decision making. Tina is an APICS Certified Supply Chain Professional, holds an undergrad degree in Finance and Operations, and a Master’s in Business Management.
Dr. Kenneth Kahn
Dr. Kenneth Kahn
Virginia Commonwealth University

Senior Associate Dean - School of Business
Kenneth B. Kahn, Ph.D. is a Professor of Marketing and Senior Associate Dean of the School of Business at Virginia Commonwealth University. His teaching and research interests address product innovation, product management, and demand forecasting of current and new products. He has been published in numerous journals including the Journal of Product Innovation Management, Journal of Business Research, and Business Horizons. He also authored the books Product Planning Essentials and New Product Forecasting: An Applied Approach, and served as editor of the PDMA Handbook on New Product Development. Prior to joining Virginia Commonwealth University, Kenneth was a Professor at Purdue University and Assistant Professor at the University of Tennessee. He holds both a bachelor’s and master’s in Industrial and Systems Engineering, and a PhD in Marketing.
Elizabeth Knox, CPF, CPA
Elizabeth Knox, CPF, CPA

Senior Demand Planning Manager
Elizabeth Knox has 17 years of demand planning experience that spans various industries including chemical (BASF), OTC (Bayer) and luxury fragrances (Unilever Cosmetics Co). In her current role, Liz manages the demand planning for BASF's North America Health & Nutrition division, leads a global demand planning community that drives best practices and is an active member of BPOG's Forecasting work stream within its Supply Partner Phorum. Liz has held key player roles on various project teams including system upgrades and development of forecasting software. Prior to moving into the demand planning arena, Liz earned her accounting degree and worked as a public and private accountant. She holds IBF Certified Professional Forecaster certification and a Certified Public Accountants license. She holds a Bachelor of Science in Management, Accounting and Finance.
Charles Chase, CPF
Charles Chase, CPF
SAS Institute

Executive Industry Consultant

Mr. Chase is an author, thought leader and trusted advisor delivering demand planning and forecasting solutions to improve consumer packaged goods companies supply chain efficiencies. Prior to that, he worked for various companies, including the Mennen Company, Johnson & Johnson, Consumer Products Inc., Reckitt Benckiser PLC, Polaroid Corporation, Coca Cola, Wyeth-Ayerst Pharmaceuticals, and Heineken USA. He has more than 20 years of experience in the consumer packaged goods industry, and is an expert in sales forecasting, market response modeling, econometrics, and supply chain management. He is the author of several books, including Next Generation Demand Management: People, Process, Analytics, and Technology and Demand-Driven Forecasting: A Structured Approach to Forecasting. In addition, he is co-author of Bricks Matter: The Role of Supply Chains in Building Market-Driven Differentiation. He is also the second recipient of the IBF Lifetime Achievement Award.

Joseph Eschenbrenner, ACPF
Joseph Eschenbrenner, ACPF

Director of Demand & Supply Planning
Joe Eschenbrenner serves as Director of Demand and Supply Planning for Puma North America. Joe’s current responsibilities are focused in multiple areas, driving “Speed to Market” and “Holistic Operational Efficiency”. He manages Demand and Supply Planning, Merchandising, Operations, and Marketing and Sales. Prior to joining Puma North America, Joe was the Global Manager of Demand Planning for the Timken Company which serves diverse industries including Automotive, Heavy Truck, Off Highway, Rail, Wind Energy, Heavy Industries, Power Transmission, Industrial Distribution and Automotive Aftermarket. Joe holds an MBA and Master’s Degree in Finance from Rensselaer Polytechnic Institute (RPI) as well as a B.A. in Mathematics and Statistics from the University of Connecticut. Joe is a past President of the Automotive Market Research Council and is ACPF certified through IBF.
John Gallucci
John Gallucci
Bayer Consumer Healthcare

Vice President, Demand Planning
John Gallucci has over 20 years of business planning leadership experience, and is currently the Vice President of Demand Planning for Bayer’s US Consumer Healthcare Division. He has authored innovative solutions in the areas of S&OP, inventory management, distribution, transportation, network optimization, and customer logistics. He has designed and implemented Executive S&OP and IBP processes in four companies, spanning the chemical, consumer goods, and food/beverage industries. John holds a B.S. with a dual major in Marketing and Business Management from Lehigh University, and has been CPIM certified since 2000. He has been a member of the IBF’s Board of Advisors since 2008, and has served as a speaker and panelist for IBF Executive Forums on the topics of S&OP Optimization, Lean Forecasting, Talent Management, Integrated Demand Signals, and New Product Forecasting. In 2014, the IBF presented John with the “Excellence in Business Forecasting & Planning” award. Recipients of this award are driven by peer-nominations, on the merits of industry thought-leadership, delivering sustainable business results, innovating within the field, and expanding the industry’s body of knowledge, while raising awareness for the field.
Alan Rozendaal
Alan Rozendaal

Director, Demand Planning, Emerging Markets
Madison Smart, CPF
Madison Smart, CPF

Supply Chain Supervisor
With a passion for process strategy, Madison enjoys challenging the status quo and collaborating with colleagues to develop better tools, processes, and operational paradigms. Since 2003, Madison has worked in roles within the distribution center and on the supply chain planning team for DEMDACO, an established wholesale gift company with a growing online retail presence. In his current role, Madison manages the team responsible for forecasting and supply planning across DEMDACO’s product categories. DEMDACO’s product is designed by artists to help people connect meaningfully, and it includes the Willow Tree:registered: and Big Sky Carvers:registered: brands along with categories like Baby, Fashion, and Holiday. Madison graduated from Bradley University with a Bachelor of Science in Industrial Engineering. He is a Lean Six Sigma Green Belt (IASSC) and a Certified Professional Forecaster (IBF).
Ruttika Joshi
Ruttika Joshi
Manager, Forecast & Inventory Modeling

Mondelēz International
Ruttika is a business savvy data scientist with a background in Marketing Analytics and Demand Planning. Ruttika started her career at a Media Optimization start-up in Manhattan where she built a team from the ground-up, addressing client needs to optimize media-driven brand equity, as well as forecasting business revenue. Currently with Mondelēz International, she leads the Confectionery Forecasting team where she manages four categories and multiple brands, providing actionable insight on revenue and market share growth. Prior to leading the forecasting efforts at Mondelēz International, Ruttika was on the Supply Chain Center of Excellence team where she helped drive inventory cash flow initiatives. She loves to have fun with data and is passionate about using data to drive growth, and bringing people and processes together to achieve that aim.
Beau Whitney
Beau Whitney
Whitney Economics

Business Operations Expert, Economist
Beau Whitney is the senior economist at New Frontier Data, ananalytics company specializing in the cannabis industry. Beau brings operations skills and cannabis industry experience to help companies in this nascent field develop their operations. He has extensive experience in supply chain, having worked as Supply Demand Manager at Intel and as Operations Manager at TriQuint. It was at these companies he increased production capacity, a skill he is now applying to companies in the cannabis industry, also drawing on his experience as Chief Operations Officer and Compliance Officer at a large vertically integrated, publicly traded cannabis company. His expertise in cannabis includes growing, extraction, edible manufacturing andwholesale, and retail distribution operations. Beau is also professor of Economics at the University of Phoenix. As an economic and policy analyst, his Whitney Economics and New Frontier Data white papers analyzing the cannabis market have been referenced in Forbes Magazine, USA Today and The Washington Post.
Raul Pantoja
Raul Pantoja
Merck KGaA

Global Planning Director
Raul Pantoja is Global Planning Director for the Consumer Health Division at Merck KGgA. He is a supply chain professional with 15 years of experience in supply chain management including: supply and demand planning, Integrated Business Planning (IBP/S&OP), network design, inventory and cost optimization, process excellence, project management, supply chain analytics, strategy and talent development. He has led teams in domestic and international operations for consumer goods and pharmaceuticals companies. Prior to joining Merck, Raul held different supply chain roles in companies like Baxter Wyeth and Kraft Foods. He holds a master’s degree in Supply Chain Management from Pennsylvania State University and a bachelors in Industrial Engineering from University ICESI in Colombia. He is an APICS Certified Supply Chain Professional (CSCP) and a Lean Six-Sigma Green Belt.
Berenice Bortoni
Berenice Bortoni
Heineken USA

Director of Demand Planning
Jennifer Wang
Jennifer Wang

Vice President, Global Planning
Jen Wang is a senior supply chain executive with experience in biopharmaceutical, consumer product and medical device businesses. She has implemented S&OP processes for a variety of companies and built sustainable relationships with executive leadership teams, manufacturing sites, and other stakeholders throughout her career. Most recently, as Vice President, Global Planning at Allergan, Jen led a global team of 100 people located across five regional hubs. In this role, she created a supply chain transformation roadmap including the design and implementation of a global planning system and global planning process, reporting and analytics tools. Prior to this, she was Executive Director, Planning for Watson/Actavis Global Generics, and before this, Director, Supply Chain Planning for Johnson & Johnson’s $200M prescription dermatology business. Jen earned an MBA from Harvard Business School and a holds a BS in Civil Engineering and Operations Research from Princeton University.
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    Best Practices Conefence

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    Leadership Forum

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    IBF Member Tutorial

Reserve Your Space Without Obligation

IBF’s Business Planning, Forecasting & S&OP: Best Practices conference is our flagship event of the year.



  • Join the largest gathering of global professionals from well-known brands, representing all industries with S&OP/ IBP, Demand Planning, Supply Chain, Forecasting, and Analytics/ Data Science responsibilities
  • Meet other professionals from Sales, Marketing, Finance, HR, Executive Management, and other key functions in the S&OP/ IBP process
  • Learn how to bring change to your organization for better S&OP and operations planning
  • Truly learn how to reach Integrated Business Planning (IBP) at your company
  • Bring your organization to best-in-class levels in performance through better business planning & forecasting
  • Learn step-by-step from lessons learned and case studies shared by well-known global companies
  • Get instant feedback on your specific challenges and truly network during our Round-Robin Round-Table Discussions
  • Enjoy further networking during our after conference cocktail reception
  • Take advantage before or after the conference of our exceptional location in the heart of Disney World and Orlando
  • All this and more
See What our Participants are Saying
Past Event Speakers
Show all Speakers
Tim Hotze
SVP Global Network Planning and Global Intelligence
Dustin Deal
Director of Business Planning & Operations
Sandra Janus
Head of Global Demand Planning
Conference Schedule
  • Tutorial
    Oct 20, 2019
  • Leadership Forum
    Oct 21, 2019
  • Conference Day 1
    Oct 22, 2019
  • Conference Day 2
    Oct 23, 2019
  • Exam Day
    Oct 24, 2019
IBF Members Only
8:00 AM - 9:00 AM
9:00 AM - 5:00 PM

MORNING | 9:00 AM–12:10 PM


  • Benefits and its impact on supply chain, management decisions, financial plans
  • Responsibilities/Accountability
  • Consensus development and management support
  • Relationship to other decision and planning processes
  • Cross-function participation and involvement


  • Process design and interfaces
  • Cross-functional involvement and consensus building
  • Forecaster competencies & skills
  • Forecast user Information needs
  • Risk and error tolerances


  • Importance of error measurement and analysis
  • Sources and remediation of error
  • Interpretation and application of error metrics
  • Mean Absolute % Error (MAPE)
  • Weighted Mean Absolute % Error (WMAPE)
  • Error analysis and cost of error


  • Data identification and definition
  • Structure of time series data
  • Data collection and analysis
  • Identifying and adjusting for anomalies

12:15 PM–1:15 PM | LUNCH

AFTERNOON | 1:20 PM–4:30 PM


  • Importance of pattern identification
  • Time series model development
  • When to use time series models
  • Advantages and disadvantages of time series
  • Event adjustments and when to use
  • Underlying assumptions
  • Widely used time series methods – averages, naïve model, exponential smoothing, decomposition, trend, seasonal, and other time series methods


  • When to use Regression
  • Advantages and disadvantages
  • How to build a regression model for demand
  • Application in estimating effects of promotions, pricing, advertising, and other program actions
  • Using regression methods in conjunction with time series forecasting


  • Challenges of New Product Forecasting
  • Opportunity identification and evaluation
  • Product lifecycle structure and estimation
  • Qualitative forecasting methods
  • Diffusion models
  • Quantitative forecasting methods
  • Expected error and accuracy

MS-EXCEL will be Used for Demonstration Exercises. Bring Along Your Laptop (Optional)

Jeff Baker, CPF
Institute of Business Forecasting & Planning Education Advisor
5:00 PM - 7:00 PM
Super Early Bird Rate
(Expires in 129 days, 10 hours)
Leadership Forum
October 21, 2019
Vip Leadership Dinner & Reception
October 21, 2019
Best Practices Conference
October 22-23, 2019
Breakfast & Lunch
Cocktail Reception
October 22, 2019
1-day Forecasting & Planning Tutorial
October 20, 2019 (Active IBF Members ONLY)
IBF Membership
(1 Year)
IBF CPF Certification Exams
Fundamentals Of Demand Planning & Forecasting Book
Discount Price
(4 persons for price of 3)
Leadership Forum Only
Leadership Forum Only Group
(2 Persons)
Put the IBF to Work for You!

Become an IBF Member and Start Improving Your Forecasting & Planning Performance Today.

The IBF Advantage:

IBF members include well-known company professionals that span a broad array of business sectors. By joining our organization, you can make certain that your company sets up the right forecasting & planning process and uses the best techniques available. Moreover, you can be sure that your forecasting and demand planning staff has the proper knowledge and skill set for success.

As an IBF member you receive:

  • A subscription to the Journal of Business Forecasting, which is primarily written by and geared toward practitioners.
  • Our Research Reports which include valuable benchmarking information and provide you with eye opening information on various topics in Business Forecasting and Planning.
  • Special discounts on our Conferences, Workshops, Training Seminars, Certification Program, as well as on any new products and services we will offer in the future.
  • Access to Journal of Business Forecasting Past Articles (FREE)Access to our growing online Knowledge section & Action Templates
  • Complimentary 1-day Tutorials at select Global events ($1000 USD Value)
Upcoming Events & Trainings
August 12 – 13, 2019
Boston, Massachusetts USA
Business Planning, Forecasting & S&OP...
June 19 – 21, 2019
Las Vegas, Nevada USA
Supply Chain Planning Training Course w/ 1-Day S&OP and Demand Management Workshop...
June 13 – 14, 2019
Chicago, Illinois USA
Event Location
Loews Royal Pacific Resort at Universal Orlando
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