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Frequently Asked Questions

Events
I am new to forecasting and planning. Which event should I attend first?

All IBF events offer value for forecasters and planners at every experience level. Our Tutorials and Immersive Trainings are ideal for structured skill development and are designed for beginner, intermediate, and advanced practitioners. Our Conferences feature real-world case studies from leading companies, offering practical insights for all attendees.
What is the difference between Tutorials and Conferences?
Tutorials provide formal, hands-on training in forecasting and planning in a classroom-style setting and are led by recognized industry thought leaders. Access is currently exclusive to IBF members. Conferences feature practitioner-led presentations, case studies, panels, roundtables, and networking opportunities focused on real-world applications.
Do you offer events in the U.K. or Europe?
Yes. We host an annual event in Amsterdam and occasionally in other European locations. Please check our Events page or email info@ibf.org for details.
How can I receive an event flyer?

PDF versions of conference and training brochures are available under the Schedule section of each event webpage. You may also email info@ibf.org to request a copy.
Are there payment options other than credit cards?
Yes. We accept purchase orders and payment by check or wire transfer. A $25 fee applies to wire transfers. Payment must be received before the event starts to gain access, and product payments must be received prior to shipment.
What is included in conference or training manuals?

Manuals include the presenter’s slides. Please note that for conferences, some slides may be excluded due to speaker or company restrictions.
What is the dress code for IBF events?
Business casual attire is recommended. Meeting room temperatures may vary, so we suggest bringing a sweater or jacket.
What is your cancellation policy for in-person events?
Cancellations received at least 15 days prior to the event start date may receive a full refund. Cancellations within 15 days are subject to a $195 (USD) fee. No refunds are issued for same-day or later cancellations. Alternatively, registrations may be transferred to another individual or applied as a credit toward a future IBF event, product, or service. All cancellations must be submitted in writing.
What is your cancellation policy for virtual events?
Written cancellations must be received at least 72 hours prior to the event. No refunds or credits will be issued within 72 hours of the event. Once training or presentation materials have been distributed, no refunds will be issued regardless of cancellation timing.
Do you offer student or professor discounts?

Eligible full-time students and professors may qualify for discounted academic pricing. Please contact us for details.
Membership
What are the benefits of becoming an IBF member?
Membership includes a one-year subscription to the Journal of Business Forecasting, exclusive access to IBF Tutorials, and discounts on IBF products and services. For a full list of benefits and to register, please click here.
Can membership benefits be transferred to a colleague?

No. Membership benefits are non-transferable.
How will I know when it’s time to renew my membership?

You will receive a renewal reminder email prior to your membership expiration date.
Is there a limit on IBF Corporate Membership benefits?

Yes. Corporate memberships are limited to a maximum of eight individuals. Eight named participants must be provided at registration.
Journal of Business Forecasting (JBF)
Can I receive an electronic copy of a previous JBF issue?
Yes. You can search our JBF database and download available issues in PDF format.
How will I know when my JBF subscription is expiring?

You will receive a renewal reminder email prior to your subscription expiration date.
How do I submit an article for publication in the JBF?
Article proposals can be submitted through our website here.
What should I do if I do not receive an issue?

Claims must be submitted within 90 days of the issue date. Please email
What is the JBF cancellation policy?

All Journal of Business Forecasting purchases and subscriptions are non-refundable.
Can I transfer my JBF subscription to a colleague?
Yes. Journal subscriptions may be transferred to another individual.
Certification
What makes IBF’s Business Forecasting Certification unique?
IBF’s certification program is the only one of its kind, developed from over 40 years of industry experience. The exams validate the essential skills and knowledge required for success in forecasting and demand planning.
What are the eligibility requirements for CPF or ACPF certification?

Candidates must have either a bachelor’s degree from an accredited institution or at least two years of professional experience in forecasting and planning. Documentation must be provided before exam scores are released.
Are the certification study materials sufficient to prepare for the exam?
Yes. While no single resource covers every aspect of forecasting and planning, Fundamentals of Demand Planning & Forecasting book provides strong preparation for the exams.
What additional preparation options are available?
In addition to self-study, candidates may enroll in the CPF Review Course. The Fundamentals of Demand Planning & Forecasting Tutorial and the Demand Planning, Forecasting & S&OP/IBP Online Training Course are also effective preparation tools.
How long do I have to complete the certification exams?

You have one calendar year from the registration date to complete the exams.
How many exams can I take in one day?
You may take up to three exams per day.
Why must IBF certifications be renewed every three years?
Renewal ensures that certified professionals remain current with evolving practices and developments in forecasting and planning.
Can I earn CE credits for attending IBF or other industry events?

Yes. After attending an event, submit your recertification point request and proof of attendance through your IBF user profile via the following link: https://ibf.org/myibf/certification/points
Books
What is your shipping policy?
We ship within the United States and internationally using USPS. Other carriers (FedEx, UPS, DHL) are available upon request. In-stock items ship within 24–48 hours if orders are received before 2:00 PM (EST), Monday through Friday, excluding holidays. Orders received after 2:00 PM ship the next business day. Special or out-of-stock items may require additional processing time.
What is your cancellation and return policy for books?
Most new, unopened items may be returned within 7 days of delivery for a full refund if returned in original condition. Customers are responsible for return shipping unless the return is due to an IBF error. To initiate a return, please email info@ibf.org.