Building trust of our stakeholders in the cross-functional planning process is an important part of ensuring that decision making is guided by data, and not siloed perspectives. Trust in the value of data-driven insight, however, is not a given, rather it is earned over a period of time. In this article I present 5 ways to facilitate positive relationships within demand planning, including knowing your products and customers, being prepared to balance data with experience, and — crucially — leaving one’s ...

From Issue: The Digital & Artificial Intelligence (R)evolution for Your IBP
(Summer 2022)

Building Your Colleagues’ Trust in the Demand Planning Role