In an environment where demand planning is increasingly difficult, machine learning (ML) models help generate accurate forecasts and allow us to better plan the business. Machine learning for demand fore- casting goes beyond traditional statistical models using just sales data. In this article, I discuss how ML models can use a variety of data inputs including consumption data, promotions, social media, weather, economic data, and more. I also reveal the importance of ‘forecast explainability’ when using ML. This avoids a ‘black box’ approach and allows us to understand the individual components of the forecast and their contribution, helping us to understand and better communicate the demand ...

From Issue: Artificial Intelligence is Revolutionizing Demand Planning
(Winter 2024-2025)

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From Data to Decisions: CPG Demand Forecasting with ML