Demand planning serves as a central hub supporting multiple functions in the business with reliable forecasts and insight. Collaboration with Sales, Finance, Operations and Supply is therefore key to the role. This willingness to engage, cooperate and support other functions, however, can easily devolve into supporting too many requests from outside functions with non-planning related tasks. In this article I outline how to maintain a healthy bal- ance between supporting functions to work towards better planning without burdening Demand Planners with tasks outside their scope of work. With these tips borne form my own experience, you’ll be better placed to push back against unreasonable demands on your time and ensure sufficient focus on core planning ...

From Issue: Going Beyond S&OP: Hedging Exogenous Business Risk
(Fall 2023)

That’s Not My Job! — Supporting Other Functions In a Sustainable Way