Town Hall: Understanding Metrics for Improved Demand Management
Misty Eldridge
Sr. DT Manager, Planning and Fulfillment Systems
GE Appliances

Misty is the Senior DT Manager, Planning and Fulfillment Systems for GE Appliances. She leads the digital team supporting planning and fulfillment systems across the organization. Prior to joining GE Appliances in 2022, Misty held several leadership roles in multiple industries ranging from food and packaging to CPG companies. She has a wide area of expertise including S&OP, Demand Planning, Inventory, and Supply Planning. She has been a driver of process improvements and leading digital transformations. Misty holds a degree from the University of Illinois. In 2022, she received the Excellence in Business Forecasting & Planning award from IBF.

Eric Wilson, ACPF
Director – Thought Leadership
Institute of Business Forecasting & Planning
Eric is a predictive analytics and business planning innovator, author, and speaker. He is the Director of Thought Leadership at the IBF. Prior to this he worked as the Director of Demand Planning at Escalade Sports, Director of Demand Planning at Berry Plastics, and Director of Demand Planning & S&OP at Tempur Sealy International. In 2016, he received the Excellence in Business Forecasting & Planning award from the IBF. He is an IBF Advanced Certified Professional Forecaster (ACPF) with over 20 years of experience. Eric is a visionary in his field, a frequent speaker and panelist for many executive forums and professional conferences, and has written numerous articles in publications such as The Journal of Business Forecasting and APICS Magazine. He is also the author of the books Cultural Cycles and Predictive Analytics for Business Forecasting & Planning.
Sujit Singh
Chief Operating Officer
Arkieva
Sujit is a recognized subject matter expert in demand planning, forecasting, and Sales and Operations Planning (S&OP). He is a certified fellow in production and inventory management (CFPIM) and a certified supply chain professional (CSCP) by APICS, the Association for Operations Management. In 2010, Sujit was named as a “Pro-to-Know” by Supply and Demand Chain Executive Magazine. His industry experience includes work in the semiconductor, chemicals, and glass (industrial and commercial) industries.
What gets managed gets improved. Metrics are a crucial component when it comes to tracking and improving the performance of your forecasting and planning processes. In this free town hall, demand and supply planning experts will reveal the metrics that will drive real value in your organization, adding value to demand planning, marketing and sales, and inventory management.
You will learn:
  • How to understand the most common forecast metrics
  • How to understand your forecast and communicate it to key stakeholders
  • How to identify the right metrics that apply to your organization
  • How to use your metrics to tell a compelling story about what is happening in your organization
  • How forecast metrics can identify meaningful actions for demand planning, marketing and sales, inventory, S&OP and beyond
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