AI is a valuable tool, particularly in demand forecasting where machine learning can man- age large amounts of data and select the most effective models. It has its limitations, however, and overreliance on AI-generated outputs can emerge all too easily at the cost of human creativity. In this article I discuss how AI algorithms rely on existing ideas, information and methods instead of fostering new ways of doing things which, if not combined with human judgement, leads to mediocrity. I also examine how AI is prone to a phenomenon whereby models incorpo- rate their own biases and get worse over time, resulting in both poorer business decisions and entrenchment of societal ...

From Issue: A Spiral Into AI Mediocrity: AI is Not Taking Your Job Anytime Soon
(Spring 2024)

A Spiral Into AI Mediocrity: AI is Not taking Your Job Anytime Soon