Demand Management and S&OP — Present and Future

This article, which focuses on current demand management and S&OP practices, discusses expected changes in the next five to seven years in the areas of data management, omni-channel distribution, direct to consumer (D2C) delivery model, and online commerce. It throws light on the current and future framework of S&OP regarding its structure, process, planning frequency, and horizon. It also highlights the challenges that we will face with respect to people, process, and technology, as well as opportunities that lie ahead.