Building Synergy Between AI & Humans for Faster & Better Decision Making

Over the past decade, the way supply chain Management (SCM) professionals and Demand Planners have engaged with AI has continuously evolved. As classification/prediction-oriented AI has developed into generative AI and now agentic AI, with these technologies increasingly being applied in business, SCM professionals must reconsider their approach to these tools. In this article, I propose a framework to effectively utilize generative and agentic AI, along with the key skills we need to develop as demand planning and supply chain ...