S&OP Fundamentals: Understanding Process & Technology

In today’s complex business environment, Sales and Operations Planning (S&OP) is evolving from a tactical coordination tool into a strategic, AI-supported framework for organizational alignment. This article examines how ERP platforms, collaborative planning tools, and predictive analytics underpin an effective S&OP process. From enhancing forecast accuracy to improving agility during disruptions, we explore how technology can make S&OP more dynamic, resilient, and impactful. Special attention is paid to how ERP systems function and how they support various aspects of the planning ...