S&OP Unplugged - Episode 28

In this episode of S&OP Unplugged, planning leaders from Microsoft, Unilever, Rise Baking Company, U.S. Air Force, Niagara Bottling and IBF share candid insights on the reality of AI, what is actually working in forecasting, the challenges of data, and how AI will reshape the role, skills, and future of planning professionals.

Become an IBF Member to watch the unplugged session in full or create an account to watch a few chapters.

S&OP Unplugged Topics:
  • AI: Is It Real or Just Hype?
  • The AI Journey
  • Forecasting with AI: What's Actually Working
  • Can AI Fix Bad Data?
  • What's Left for People?
  • Will AI Take Your Job?
  • The Next Generation of Planners
  • What the Future Holds
  • What You Missed at IBF Scottsdale AI Edge
Raghav Jandhyala
GM and CPO, Microsoft Dynamics 365 AI ERP Supply Chain Mgmt and Commerce
Microsoft

Raghav Jandhyala is GM and Head of Product for Microsoft Dynamics 365 Supply Chain and Commerce within the AI ERP suite at Microsoft, where he leads AI product strategy and execution. Previously, he served as VP at SAP, leading SAP IBP and advising global organizations on digital transformation initiatives. Raghav is also an adjunct professor at Arizona State University’s W. P. Carey School of Business, focused on AI innovation in supply chain management. He is the author of five books on IBP and digital supply chains.

Swapnil Joshi
Head, Strategic Planning, B&W, North America
Unilever

Swapnil Joshi is Head of Strategic Planning for Beauty & Wellbeing, North America at Unilever, leading large-scale supply chain, digital, and fulfillment transformations. With over 18 years of global experience across North America, India, and South Asia, he has driven enterprise-wide planning and capital programs exceeding €1B. Swapnil specializes in strategic planning, digital transformation, and performance optimization. He holds an MBA and a Bachelor’s degree in Computer Science Engineering.

Ashley Oien
Sr. Director of Demand Planning
Rise Baking Company

Ashley Oien is Senior Director of Demand Planning at Rise Baking Company, where she leads forecasting strategy and planning transformation initiatives. Previously, she served as Director of Demand and Supply Planning at Schuman Cheese. With a background in mathematics and statistics, Ashley began her career as a college mathematics professor before transitioning into supply chain.

Yuqing Qu
Data Scientist
Niagara Bottling LLC

Yuqing Qu is a Data Scientist at Niagara Bottling LLC, leading machine learning and advanced analytics initiatives to support supply chain optimization and enterprise decision intelligence. Previously, she worked at JD Logistics, contributing to large-scale supply chain data initiatives. Yuqing specializes in predictive analytics and scalable decision systems for complex organizations. She holds a Master’s degree in Operations Research and Supply Chain Management from Case Western Reserve University.

Israel Camacho
Supply Chain Manager
United States Air Force

Israel Camacho is a supply chain leader with more than 20 years of experience in forecasting, planning, logistics, and supply chain operations. He has held leadership roles in logistics, transportation, and warehouse operations supporting global missions across the United States and overseas. Israel specializes in demand planning, capacity planning, and supply chain optimization. He holds a Master's degree in Supply Chain Management and is APICS CSCP certified.

Eric Wilson, ACPF
Director of Thought Leadership
Institute of Business Forecasting & Planning

Eric Wilson is Director of Thought Leadership at the Institute of Business Forecasting & Planning, bringing over 20 years of experience in demand planning and predictive analytics. He previously led forecasting at Escalade Sports, Berry Plastics, and Tempur Sealy. Eric is an IBF Advanced Certified Professional Forecaster (ACPF) and recipient of IBF’s Excellence in Business Forecasting & Planning Award. He is a frequent speaker, published author, and contributor to The Journal of Business Forecasting.

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